2026.
This Privacy Policy describes how I (“Astrologer”, "we," "us," or "our"), collects, uses, discloses, and protects the personal data of users (“Client”, "you" or "users") who request for Vedic astrology services on our website (the "Website") or otherwise. We are committed to protecting your privacy and ensuring the security of your personal data in accordance with the Digital Personal Data Protection Act, 2023 (India) (DPDPA) and the General Data Protection Regulation (EU) 2016/679 (GDPR), as applicable.
When you submit a request for Vedic astrology services, we may collect the following personal data: (a) Identification Data: Your name. Contact Data: Your email address and/or phone number (b) Astrological Data: Your date of birth, time of birth, and place of birth (d) Description: Any information you choose to provide regarding your astrological needs or questions.
We process your personal data collected through the request form for the following purposes:
(a) Responding to Your Inquiry: To understand your requirements for Vedic astrology services and to contact you with relevant information about our consultations and offerings. Legal Basis (GDPR): Legitimate interests (to respond to inquiries and provide information about our services). Legal Basis (DPDPA): Consent (implied consent by voluntarily submitting the form) and Legitimate Use (responding to a service request).
(b) Providing the Requested Services: If you decide to proceed with a consultation or educational services, the data collected will be used to prepare your Vedic astrology analysis. Legal Basis (GDPR): Contractual necessity (to fulfill the service you requested). Legal Basis (DPDPA): Consent (explicit consent will be sought before providing the consultation) and Legitimate Use (providing the requested service).
(c) Internal Record Keeping: To maintain records of inquiries and service requests. Legal Basis (GDPR): Legitimate interests (for administrative and record-keeping purposes). Legal Basis (DPDPA): Legitimate Use (ordinary business purposes).
By voluntarily submitting your personal data, you are providing us with your consent to collect and process this data for the purposes outlined in this Privacy Policy.
You have the right to withdraw your consent at any time. To withdraw your consent, please contact us using the contact details provided below. The withdrawal of your consent will not affect the lawfulness of processing based on consent before its withdrawal.
We will not share your personal data collected with third parties unless one of the following applies:
(a) Service Providers: We may engage trusted third-party service providers who assist us in operating our website, managing inquiries, or providing the services. These providers will have access to your personal data only to the extent necessary to perform their tasks on our behalf and are obligated to maintain its confidentiality and security.
(b) Legal Obligations: We may disclose your personal data if required to do so by law or in response to a valid legal request, such as a court order or government regulation.
(c) Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal data may be transferred to the acquiring entity as part of the transaction, provided the recipient adheres to a privacy policy with terms substantially similar to this Privacy Policy.
International Data Transfers: Your personal data may be transferred to and processed in countries outside of your country of residence. For transfers outside of India, we will comply with the requirements of the DPDPA regarding cross-border transfers.
Recording of Consultation Sessions: To ensure the privacy and confidentiality of our consultations, and in accordance with the principles of data minimization and purpose limitation under applicable data protection laws, including the GDPR for individuals within the European 1 Economic Area and the DPDPA for individuals in India, neither the Astrologer nor the Client is permitted to record or save the consultation sessions in any manner, mode, or platform.
We use third-party platforms to store, process, and manage client data collected through our website. While we take reasonable measures to ensure the security and privacy of your data, the processing, storage, and handling of information are subject to the privacy policies and practices of these external service providers. We currently use the following external service providers: Google Workspace – Used for secure email communications, data storage, and document management; Deva.Guru – Used for hosting and processing astrology-related client data; Microsoft Suite - Used for secure email communications, data storage, and document management.
We will retain your personal data collected for as long as necessary to fulfill the purposes for which it was collected, including responding to your inquiry and providing the requested services, and for a reasonable period thereafter for administrative and record-keeping purposes, or as required by applicable law.
Under the GDPR and the DPDPA, you have certain rights regarding your personal data.
Under the GDPR, you have the following rights:
(a) Right to Access: You have the right to obtain confirmation as to whether or not personal data concerning you is being processed. (b) Right to Rectification: You have the right to obtain the rectification of inaccurate personal data concerning you and to complete incomplete personal data. (c) Right to Erasure ("Right to be Forgotten"): You have the right to obtain the erasure of personal data concerning you in certain circumstances. (d) Right to Restriction of Processing: You have the right to obtain restriction of processing of your personal data in certain circumstances. (e) Right to Data Portability: You have the right to receive the personal data concerning you, which you have provided to us, in a structured,commonly used, and machine-readable format and have the right to transmit those data to another controller without hindrance from us. (f) Right to Object: You have the right to object, on grounds relating to your particular situation, to the processing of personal data concerning you, including profiling. (g) Right to Withdraw Consent: Where processing is based on your consent, you have the right to withdraw your consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.
Under the DPDPA, you have the following rights:
Right to Access Information about Personal Data: You have the right to obtain information about the personal data we are processing about you. Right to Correction and Erasure of Personal Data: You have the right to request the correction of inaccurate or misleading personal data and the erasure of personal data that is no longer necessary for the purpose for which it was processed, subject to certain conditions. Right to Grievance Redressal: You have the right to seek redressal for any grievance related to the processing of your personal data. Right to Nominate: You have the right to nominate an individual to exercise your rights on your behalf.
To exercise any of these rights, please contact us using the contact details provided below. We may require you to verify your identity before processing your request.
If you have any questions, concerns, or requests regarding this Privacy Policy or our data processing practices, please contact us at: hello@jayavardhan.org.
In accordance with the Digital Personal Data Protection Act, 2023, we have established a grievance redressal mechanism to address any concerns or grievances you may have regarding the processing of your personal data.
If you have any grievances regarding the collection, use, disclosure, or any other aspect of the processing of your personal data by us, you may lodge a complaint with our Grievance Officer by sending an email at hello@jayavardhan.org. Please provide us with all relevant information and details pertaining to your grievance to enable us to address it effectively.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by posting the updated Privacy Policy on our Website and updating the "Effective Date" at the top of this policy. We encourage you to review this Privacy Policy periodically for any updates. Your continued use of the Website and submission of personal data after the posting of any changes constitutes your acceptance of the revised Privacy Policy.